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A gaming club, a regional hotel, a sports bar, and one of Australia’s leading venue fit-out companies. All reporting the same thing after installing wireless charging.
When venues across different contexts — gaming clubs, regional hotels, sports bars — all report the same outcome independently, it’s worth paying attention to.
Stay Charged has installed wireless charging across 200+ Australian venues. The feedback follows a consistent pattern. Not just “patrons like it.” Something more useful than that: what changes about patron behaviour, and what venue operators notice.
Here’s what venues are saying.
Mark Warren, Director of the Gumeracha Hotel in South Australia, describes the problem before installation:
“It’s amazing how many people ask you daily for a charging cable to connect their phone to as their device is going flat.”
That’s a familiar scene. What it costs in staff time is measurable. What it costs in patron goodwill — the quiet embarrassment of having to ask — is harder to quantify but just as real.
What happened after installation surprised him:
“At first people thought it was a bar coaster but when they learn they can charge their phone they love the idea and actually stay longer within the premises.”
First, the charger blended in well enough that patrons didn’t immediately recognise it — no eyesore, no out-of-place technology bolted to the furniture. Second, the outcome: patrons stayed longer. Not because they were told to. Because they no longer had a reason to leave.
At Club Blacktown in New South Wales, Ethan Dean, Gaming & Technology Manager, frames it differently:
“Our members and guests love the convenience of being able to charge their phones quickly and for free while enjoying their time at the club. The peace of mind that comes with knowing their devices are safely charging next to them has been a huge win for our patrons.”
That phrase — peace of mind — captures something the statistics don’t fully convey. It’s not just that patrons can charge their phone. It’s that they can stop worrying about it. They settle in. They order another round. They stop calculating when to leave.
A Gaming & Technology Manager reporting this outcome carries weight. These are informed operators with high standards for what they put on their floor.
Club Blacktown is one of the largest clubs in Western Sydney. When a venue of that scale reports this outcome, it holds for smaller venues too — not the other way around.
Mike Canty, COO and Co-Founder of SportsPlus, a sports simulator bar, reports the same pattern in a different context:
“The charging pads are a hit, especially with guests playing activities — they love being able to charge their devices effortlessly while staying engaged.”
The key phrase here is “while staying engaged.” In an activity venue, attention is the product. Anything that pulls a guest out of the experience — a dying battery, a trailing cable, a trip to find a kiosk — is a leak. Wireless charging seals it.
Bill Smith, Director of Design Group — specialists in joinery for pub and club fit-outs across Australia — has observed the installation quality across many projects:
“Stay Charged’s wireless chargers have proven to be an exceptional addition to our projects. Their sleek integration into furniture and surfaces not only enhances the aesthetic appeal but also provides a valuable modern amenity that patrons truly appreciate.”
For venue managers, the practical question is how it integrates — aesthetically and operationally. Design Group answers it. They work with leading licensed venues across Australia and recommend only products they trust. Their endorsement speaks to the integration quality: this is something that belongs in a well-designed venue fit-out, not an afterthought.
Different venue types. Different states. Different operator backgrounds. All reporting variants of the same outcome: patrons appreciate it, the integration works, and they stay longer.
That consistency isn’t a coincidence — it reflects something genuine about what happens when you remove a friction point that patrons were quietly navigating on every visit.
The research puts it at 46% — patrons who would spend more time at a venue that offers charging. The venues above aren’t projecting that number. They’re living it.
If you want to see what the investment looks like for your venue — conservative ROI model, real venue data — download the free business case below.
